At FXTM, making deposits and withdrawals is simple and straight forward. That means you have more time to concentrate on the markets and the next trading opportunity.
FXTM is authorised and regulated to operate across multiple jurisdictions. Over two million clients have used our services worldwide across 180 countries. We have a superb industry reputation, with our core values of trust and commitment central to our ethos.
Wherever you are in the world, we hold your funds with top tier banks. These regulated institutions are fully segregated from the assets of FXTM. We do not use any client funds or assets for business activities of the company.
We have a dedicated, multilingual Customer Support team available to help you fund your trading account. Our knowledgeable and friendly personal account managers offer exemplary service to all our clients and partners, no matter how big or small.
Start your trading journey today.
Bankwire | Deposit Method | Currency | Fees / Commission | Processing Time | Deposit Funds |
---|---|---|---|---|---|
Hellenic Bank | GBP, EUR | No Commission | 3-5 Business Days | Fund |
Credit cards | Withdrawal Method | Currency | Fees / Commission | Processing Time | Withdrawal Funds |
---|---|---|---|---|---|
Visa | EUR, USD, GBP | 2 EUR/ 3 USD/ 2 GBP | Same business day*** | Withdrawal | |
Mastercard | EUR, USD, GBP | 2 EUR/ 3 USD/ 2 GBP | Same business day*** | Withdrawal | |
Maestro | EUR, USD, GBP | 2 GBP/ 3 USD/ 2 EUR | Same business day*** | Withdrawal |
E-Wallets | Withdrawal Method | Currency | Fees / Commission | Processing Time | Withdrawal Funds |
---|---|---|---|---|---|
VIPSkrill / Moneybookers | GBP, USD, EUR | No Commission | 30 minutes | Withdrawal | |
VIPNeteller | EUR, INR, USD, GBP, PLN, NGN | No Commission | Same business day*** | Withdrawal |
Bankwire | Withdrawal Method | Currency | Fees / Commission | Processing Time | Withdrawal Funds |
---|---|---|---|---|---|
Hellenic Bank | EUR | 20 EUR | 24 hours | Withdrawal |
When an account has been deemed inactive (no trading activity) for a period of 6 months, we will apply an inactivity fee of 5 EUR/ USD/ GBP.
Please note that a processing delay may occur for your transaction in case of a request for additional information or evidence as part of FXTM's due diligence & regulatory procedures. FXTM is not liable for transactional delays in case such information and/or evidence is not received on time.
In case of no trading activity, or if any form of abuse is found relating to the reimbursement policy, FXTM reserves the right to reclaim any reimbursement fees. If you request to withdraw your funds after no trading activity, FXTM reserves the right to charge you the equivalent amount of any banking fees incurred, or 3% of the total withdrawal amount.
** Your deposit may take up to 5 business days in the unlikely case that ForexTime is unable to verify your information or your funds have not yet been received to the ForexTime account.
***Provided that you have submitted all relevant documentation requested by FXTM (if any) by that same business day. Moreover and as in regards to CC withdrawals specifically, the funds will be posted to your bank account within 3-5 business days of being processed by us. Should you encounter any delays after the provided time-frame please contact us in order to investigate it.
All Back office transfers are processed during standard business hours, i.e. 08:00-18:00 GMT+2 (GMT+3 DST), Mon-Fri.
For further regulatory information as regards the Payment Service Providers please click here.
For information about transfers between your trading accounts please visit our Internal Transfers page.