| Currency | EUR, USD, GBP |
| Fees / Commission | No Commission |
| Processing Time | Instant |
| Minimum Deposit | 5 EUR/USD/GBP |
How to Make a Deposit to Your FXTM Account
- In the upper menu in MyFXTM, select "Fund Deposit". In the form that opens up, ensure that you have selected "Fund Deposit" as the "Transfer Type". Choose the trading account you wish to make your deposit to and select “Debit/Credit Card" as the "Transfer Method". In "Transfer Currency", choose the currency that your account is denominated in, enter your desired deposit amount and click "Confirm".
- Once you have checked that all your information is correct, click "Submit". Once you click submit you will then be redirected to a payment processing page where you will need to provide your card details.
- You can view your deposit status in your MyFXTM History.
Important Information
When you are making your deposit, please keep the following points in mind:
- No third party payments will be accepted.
- In order to process your deposit, FXTM requires a color copy of both the front and back side of your card. For security purposes we recommend that you cover all digits except the last 4 on the front side of the card. Please also cover the last 3 digits on the back side of your card (we do not require the CVV code). All other details must be clear and visible and your card must be signed.
- FXTM will accept card transactions in EUR, GBP and USD only. All card transactions sent in a different currency will be automatically converted to EUR, GBP or USD; the card processor may charge you a conversion fee.
- The card processor will charge the receiving party a fee for each transaction, which is incurred by FXTM clients. (See Conversion Rates Table). The net amount will be posted to your trading account, which was funded through the card processor.
- If the deposit is successful it will be posted to your trading account shortly. There might be a delay if the card processor or FXTM is unable to verify your information.
- The initial deposit amount must be sent back to the same card from which we received your funds.
- You may be required to provide us with an authorization code for your card deposit.
- You may be required to provide us with your card statement or a screenshot of your bank statement from your online banking, showing the transaction to FXTM.
- All our requirements regarding your card details are always sent through official FXTM email addresses. We will never request any secret card details (CVV, 3D secure code, etc.). If you receive any suspicious requests from a suspicious or unauthorized email address please contact us at: backoffice@fxtm.com
- FXTM does not keep client card data. All card data is collected and safely kept within the PCI DSS Level 1 licensed Payment Services Provider only.
- In accordance to the recommendations of the Payment Card Industry Security Standards Council, customer card details are protected using a Transport Layer encryption — TLS 1.2 and application layer with algorithm AES and key length 256 bit.
| Currency | EUR, USD, GBP |
| Fees / Commission | 2 EUR/ 3 USD/ 2 GBP |
| Processing Time | 24 hours |
If you wish to withdraw funds from your trading account to your Debit/Credit Card, you must complete a request in MyFXTM.
How to withdraw funds from your ForexTime (fxtm) account
- Select Fund Withdrawals from the upper menu in MyFXTM. Once you make sure that you have selected "Withdrawal" as the "Transfer Type" in the form that opens up, choose the trading account you wish to make the withdrawal from. In "Transfer Method", select "Debit/Credit Card".
- Choose the currency that you would like to make the withdrawal in, card number, expiration date, cardholder name and issuing bank. Before filling out the rest of the form and clicking "Confirm", please ensure that you have read our withdrawal conditions.
- You can keep track of your withdrawal status in your "MyFXTM History".
Important Information
- Payments to third parties are not accepted. The name of the card holder must match the name registered on the trading account.
- If you wish to withdraw, you have to use the same credit card used when you originally deposited. Please keep in mind that the amount which can be withdrawn via credit card, should not exceed the total deposited amount using the same credit card. The fee for processing fund withdrawals will be subtracted from the withdrawn amount. Additional profits acquired thereafter can be withdrawn by any other available method of your choosing.
- Make sure that you have sufficient free margin in your account to cover your withdrawal. If you do not, you may choose to close some open positions in your account before requesting a withdrawal.
- Withdrawals are processed by FXTM within 24 hours of your request. The funds will be posted to your Debit/Credit card within one business week of being processed by us. There may be a delay if we are unable to verify your information.
- You can withdraw funds using your card only if the same card was used for deposit.
- Credit Card Processor Limits (per transaction): Minimum: No minimum. Maximum: 15,000 EUR/USD.
- If a situation arises whereby the card processor is unable to process your withdrawal request, our back office team may contact you to discuss the alternative available methods.
- FXTM does not keep client card data. All card data is collected and safely kept within the PCI DSS Level 1 licensed Payment Services Provider only.
- In accordance to the recommendations of the Payment Card Industry Security Standards Council, customer card details are protected using a Transport Layer encryption — TLS 1.2 and application layer with algorithm AES and key length 256 bit.
